Terms of Service

1. Definitions

In these Terms, the following definitions apply:

"Woven", "we", "us", "our" means Woven, a company incorporated in the United Kingdom, and its subsidiaries, affiliates, officers, employees, agents, and licensors.

"Platform" means the Woven website, application programming interfaces (APIs), and any associated tools, features, or services through which users access AI-powered audiovisual generation capabilities.

"User", "you", "your" means any individual or legal entity that accesses or uses the Platform, whether as a consumer or as a business.

"Consumer" has the meaning given in the Consumer Rights Act 2015, being an individual acting wholly or mainly outside their trade, business, craft, or profession.

"Business User" means any User who is not a Consumer.

"Content" means any text, prompts, images, video, audio, data, or other material that you submit to, generate via, or receive from the Platform.

"Generated Output" means any image, video, audio, or other audiovisual content produced by the Platform in response to a User's prompt or instruction.

"Third-Party AI Services" means the external AI generation platforms integrated with Woven, including without limitation: Kling AI (operated by Lohas Games Pte. Ltd. / Kuaishou Technology); Seedance (operated by ByteDance Ltd.); Google Veo and Google Nanobanana / Imagen (operated by Google LLC and Google DeepMind); OpenAI Image Generation including DALL·E (operated by OpenAI, L.L.C.); and Flux (operated by Black Forest Labs GmbH). The list of integrated services may change from time to time.

"Third-Party Terms" means the terms of service, usage policies, content policies, and acceptable use policies of each Third-Party AI Service, as updated from time to time.

"Prohibited Content" has the meaning set out in clause 7.

"Intellectual Property Rights" means all patents, trade marks, service marks, copyright, moral rights, database rights, design rights, trade secrets, rights in confidential information, and any other intellectual property rights, whether registered or unregistered, anywhere in the world.

2. About Woven and the Platform

2.1 Woven is an intermediary platform that provides filmmakers, television makers, commercial content creators, and other audiovisual content creators with access to multiple AI-powered generation tools through a single unified interface.

2.2 When you submit a prompt or instruction on the Platform, that prompt may be transmitted to one or more Third-Party AI Services for processing. Generated Output is returned to you via the Platform. Woven does not itself operate the underlying AI models; we act as an intermediary.

2.3 Because Generated Output passes through Third-Party AI Services, your use of the Platform is subject both to these Terms and to the applicable Third-Party Terms. By using the Platform, you acknowledge and accept this dual layer of obligations.

2.4 Woven reserves the right to add, modify, or remove Third-Party AI Services at any time without notice. The current list of integrated services is set out in clause 1 and on our website.

3. Acceptance of Terms

3.1 By registering for an account, accessing the Platform, or using any feature of the Platform, you confirm that:

• you have read, understood, and agree to be bound by these Terms;
• you are at least 18 years of age (or the age of legal majority in your jurisdiction, if higher);
• if you are agreeing on behalf of a legal entity, you have authority to bind that entity to these Terms; and
• your use of the Platform complies with all applicable laws and regulations in your jurisdiction.

3.2 These Terms were last updated on the date shown at the top of this document. We may update them at any time. Continued use of the Platform after any update constitutes acceptance of the revised Terms. Where changes are material, we will provide reasonable notice.

4. Accounts and Registration

4.1 You may be required to create an account to access certain features of the Platform. You agree to provide accurate, current, and complete information during registration and to keep it up to date.

4.2 You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.

4.3 We reserve the right to suspend or terminate accounts that are inactive, that we reasonably believe have been compromised, or that are in breach of these Terms, without liability to you.

5. Subscriptions, Plans, and Payment

5.1 Access to the Platform may be subject to fees. Details of applicable plans, pricing, and billing cycles are set out on our website and may change from time to time.

5.2 Commercial use of Generated Output (including use in client deliverables, advertising, broadcasting, or commercial distribution) is only permitted for Users on a paid subscription tier that expressly permits such use. Free-tier Users are restricted to personal, non-commercial use only.

5.3 All fees are non-refundable except where required by applicable law (including the Consumer Rights Act 2015 for Consumers) or as expressly stated in a separate agreement.

5.4 We may suspend or restrict access if fees are not paid when due.

6. Permitted Use of the Platform

6.1 Subject to these Terms and payment of any applicable fees, Woven grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for the creation of audiovisual content.

6.2 You may use Generated Output for personal or (where your subscription permits) commercial purposes, subject to:

• these Terms;
• the applicable Third-Party Terms of the service(s) that generated the Output;
• all applicable laws and regulations; and
• any additional restrictions notified to you at the time of generation.

6.3 You must not use Generated Output to train, fine-tune, distil, or otherwise improve any artificial intelligence or machine learning model that is competitive with, or that could reasonably be expected to compete with, any of the Third-Party AI Services or Woven.

6.4 You acknowledge that some Third-Party AI Services embed watermarks or provenance metadata (including Google SynthID and OpenAI C2PA metadata) in Generated Output. You must not remove, obscure, or alter any such watermarks or metadata.

6.5 Certain Third-Party AI Services are in pre-general availability or subject to separate enterprise agreements. We will notify you where a particular generation route carries additional commercial-use restrictions.

7. Prohibited Content and Conduct

7.1 You must not submit prompts to, or use Generated Output from, the Platform in connection with any of the following ("Prohibited Content"):

• content that is unlawful, defamatory, fraudulent, deceptive, misleading, or designed to deceive any person;
• content that infringes any third party's Intellectual Property Rights, including copyright, trade mark, or rights of publicity;
• realistic likenesses, deepfakes, or voice clones of real, named individuals — whether living or deceased — without their verified, explicit consent, or content that falsely attributes statements or actions to real individuals;
• sexual or intimate content of any kind involving real persons, or any content that is obscene, pornographic, or otherwise adult content where prohibited by the applicable Third-Party Terms;
• content involving minors in any sexual, violent, or exploitative context, or any content that could be used to groom, abuse, or harm children;
• content depicting, glorifying, promoting, or facilitating violence, terrorism, or serious harm to any person or group;
• hate speech, harassment, or content that discriminates on the basis of race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic;
• content designed to spread misinformation, propaganda, or to undermine democratic processes or elections;
• content that facilitates or promotes the manufacture or use of weapons (including chemical, biological, radiological, or nuclear weapons), dangerous substances, or illegal activities;
• content that violates the privacy rights of any individual, including doxxing or non-consensual disclosure of personal information;
• content that is intended to damage the reputation of Woven, any Third-Party AI Service, or any person; or
• any other content that violates the content policy of any applicable Third-Party AI Service, copies of which are available on the respective providers' websites.

7.2 You must not use the Platform to:

• reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code of the Platform or any Third-Party AI Service;
• access the Platform by automated means (including bots or scrapers) except through our officially documented APIs;
• circumvent, disable, or interfere with security features, rate limits, or access controls;
• resell or sub-licence access to the Platform without our prior written consent;
• impersonate any person or entity or misrepresent your affiliation with any person or entity; or
• engage in any conduct that imposes a disproportionate burden on our infrastructure.

7.3 Woven reserves the right (but has no obligation) to monitor, review, and remove any Content that we reasonably believe constitutes Prohibited Content, at any time and without notice.

8. Your Content and Intellectual Property

8.1 You retain whatever rights you hold in the prompts, source materials, and other Content you submit to the Platform ("Input Content"). By submitting Input Content, you grant Woven a worldwide, non-exclusive, royalty-free licence to process and transmit such Input Content to the relevant Third-Party AI Services solely for the purpose of providing the Platform to you.

8.2 You warrant and represent that:

• you own or have all necessary rights, licences, consents, and permissions in your Input Content to submit it to the Platform and to grant Woven the licence in clause 8.1;
• your Input Content does not infringe any third party's Intellectual Property Rights; and
• your use of the Platform, including any Input Content, complies with all applicable laws.

8.3 Woven does not claim ownership of Generated Output. Subject to clauses 6 and 7 and the applicable Third-Party Terms, ownership of Generated Output is determined by the rules of the relevant Third-Party AI Service.

8.4 You acknowledge that:

• AI-generated content may not be protected by copyright under current UK or other applicable law, as copyright protection may require a human author;
• Generated Output may resemble content created by third parties, and Woven makes no warranty that Generated Output is free from third-party claims; and
• you are solely responsible for undertaking appropriate clearance checks before using Generated Output commercially.

8.5 Some Third-Party AI Services grant Woven and/or their own platforms a broad licence to use your Input Content and/or Generated Output for service improvement, research, and other purposes, as described in their respective Third-Party Terms. By using the Platform, you agree to those licence grants as they apply to you.

9. Third-Party AI Services — Pass-Through Obligations

9.1 Your use of the Platform necessarily involves the transmission of your prompts and other data to Third-Party AI Services. You acknowledge and agree that:

• each Third-Party AI Service operates under its own terms of service and content policies, which are incorporated into these Terms by reference to the extent applicable to your use;
• Woven acts solely as an intermediary and is not a party to any agreement between you and a Third-Party AI Service;
• each Third-Party AI Service may impose additional restrictions on use of Generated Output, including restrictions on commercial use, training use, and redistribution; and
• in the event of a conflict between these Terms and the applicable Third-Party Terms, the more restrictive provision shall apply.

9.2 You are responsible for reviewing and complying with the current Third-Party Terms for each service you use via the Platform. The principal Third-Party Terms are published at:

• Kling AI: https://kling.ai/docs/user-policy
• Seedance (ByteDance): https://www.bytedance.com/en/terms/
• Google Veo / Nanobanana (Gemini): https://policies.google.com/terms and https://ai.google.dev/gemini-api/terms
• OpenAI (DALL·E / image generation): https://openai.com/policies/terms-of-use and https://openai.com/policies/usage-policies
• Black Forest Labs (Flux): https://bfl.ai/legal/terms-of-service

9.3 We will use reasonable endeavours to inform you of material changes to Third-Party Terms that affect your use of the Platform, but cannot guarantee advance notice of all changes. You are encouraged to check the relevant Third-Party Terms periodically.

9.4 Woven is not responsible for the acts, omissions, or content policies of Third-Party AI Services. We do not endorse, warrant, or take responsibility for the accuracy, safety, or appropriateness of Generated Output produced by Third-Party AI Services.

10. AI-Generated Content — Disclosure and Transparency

10.1 All Generated Output produced via the Platform is created by artificial intelligence. You acknowledge that AI-generated content may:

• contain factual inaccuracies, biases, or errors;
• produce results that are unexpected or inappropriate despite content filters;
• resemble existing works, real persons, or third-party content; and
• carry embedded watermarks or provenance metadata (including SynthID by Google and C2PA metadata by OpenAI).

10.2 You must not use Generated Output in any manner that is deceptive or misleading, including presenting AI-generated content as having been created solely by a human where that representation is likely to mislead.

10.3 Where required by applicable law, regulation, or platform policy (including rules applicable to news, journalism, elections, or advertising), you are solely responsible for complying with any obligation to disclose that content is AI-generated.

10.4 Woven is not liable for your failure to make required disclosures or for any consequences arising from the AI-generated nature of content you distribute.

11. Data Protection and Privacy

11.1 Woven processes personal data in accordance with our Privacy Policy. Our Privacy Policy forms part of these Terms.

11.2 Where you submit Input Content that contains personal data of third parties, you are the data controller and Woven acts as a data processor. You are responsible for ensuring that you have a lawful basis for processing such data and for providing appropriate notices to data subjects.

11.3 You acknowledge that Input Content may be transmitted to Third-Party AI Services located outside the United Kingdom and the European Economic Area. By using the Platform, you consent to such transfers, which are made subject to appropriate safeguards in accordance with applicable data protection law.

11.4 On certain subscription tiers of Third-Party AI Services, prompts and Generated Output may be used to train AI models. Where we are able to elect business or enterprise tiers that exclude training use, we will endeavour to do so. You should review the relevant Third-Party Terms to understand what data-usage commitments apply to your plan.

12. Disclaimers and No Warranties

12.1 THE PLATFORM AND ALL GENERATED OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

12.2 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW (including the Consumer Rights Act 2015 for Consumers), WOVEN EXPRESSLY DISCLAIMS:

• any warranty that the Platform will be uninterrupted, error-free, secure, or free from viruses or malicious code;
• any warranty as to the accuracy, completeness, reliability, quality, fitness for purpose, or non-infringement of any Generated Output;
• any warranty that Generated Output will meet your requirements or be suitable for any particular purpose, including commercial use;
• any warranty that Generated Output does not infringe third-party Intellectual Property Rights; and
• any warranty regarding the acts or omissions of Third-Party AI Services.

12.3 Nothing in these Terms affects your statutory rights as a Consumer under applicable UK law, including rights under the Consumer Rights Act 2015.

12.4 We do not provide legal, financial, medical, or professional advice of any kind. Nothing in the Platform or Generated Output should be relied upon as such.

13. Limitation of Liability

13.1 Nothing in these Terms excludes or limits Woven's liability for:

• death or personal injury caused by Woven's negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot be excluded or limited by English law.

13.2 Subject to clause 13.1, and to the fullest extent permitted by law:

• Woven's total aggregate liability to you (whether in contract, tort including negligence, breach of statutory duty, or otherwise) in any twelve (12) month period shall not exceed the greater of (a) the fees paid by you to Woven in that period, or (b) £100;
• Woven shall have no liability for any indirect, incidental, special, consequential, or punitive loss or damage, including loss of profits, revenue, business, data, goodwill, or anticipated savings, even if we have been advised of the possibility of such losses; and
• Woven shall have no liability for any loss or damage arising from your reliance on Generated Output, your failure to comply with Third-Party Terms, your breach of these Terms, or the acts or omissions of any Third-Party AI Service.

13.3 For Consumers, the liability cap in clause 13.2(a) does not apply where such a cap would be unfair under the Consumer Rights Act 2015 or otherwise prohibited by applicable law.

13.4 Woven is not responsible for the availability, accuracy, or reliability of any Third-Party AI Service, and shall not be liable for any failure, interruption, or change in service of any Third-Party AI Service.

13.5 You acknowledge that AI generation is an inherently probabilistic process and that Generated Output may be inaccurate, biased, or unsuitable. You assume sole responsibility for evaluating and using Generated Output appropriately.

14. Indemnification

14.1 To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Woven and its officers, directors, employees, agents, and licensors from and against any claims, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• your use of the Platform or Generated Output;
• your Input Content or any data you submit to the Platform;
• your breach of these Terms or any Third-Party Terms;
• your infringement of any Intellectual Property Rights or other rights of any third party; or
• your breach of any applicable law or regulation.

14.2 This clause 14 does not apply to Consumers to the extent that it would be unfair under the Consumer Rights Act 2015.

15. Woven's Intellectual Property

15.1 The Platform, including its design, user interface, software, trade marks, logos, and all content created by Woven (excluding Generated Output), is owned by or licensed to Woven and is protected by Intellectual Property Rights.

15.2 You must not copy, reproduce, modify, distribute, or create derivative works from any part of the Platform or Woven's Intellectual Property without our prior written consent.

15.3 The name "Woven" and any associated logos are trade marks of Woven. Nothing in these Terms grants you any licence to use Woven's trade marks.

16. Suspension and Termination

16.1 We may suspend, restrict, or terminate your access to the Platform at any time and without prior notice if:

• you breach these Terms or any Third-Party Terms;
• we are required to do so by law or by a Third-Party AI Service;
• we reasonably suspect fraudulent, abusive, or unlawful activity; or
• we discontinue the Platform or any part of it.

16.2 You may terminate your account at any time by contacting us at admin@wovenstudio.ai. Termination does not entitle you to a refund of pre-paid fees except where required by law.

16.3 On termination, the following clauses shall survive: 1 (Definitions), 7 (Prohibited Content), 8 (IP), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 15 (Woven IP), 18 (Governing Law), and any other provision that by its nature should survive.

17. Changes to the Platform and Services

17.1 We reserve the right to modify, suspend, or discontinue the Platform or any features at any time, with or without notice. We shall not be liable for any modification, suspension, or discontinuation.

17.2 The range of Third-Party AI Services integrated with the Platform may change at any time. We do not guarantee the continued availability of any particular generation model.

18. Governing Law and Dispute Resolution

18.1 These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

18.2 Subject to clause 18.3, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

18.3 If you are a Consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of Scotland or Northern Ireland respectively. Your statutory consumer rights are not affected by this clause.

18.4 We will attempt to resolve disputes informally in the first instance. If you have a complaint, please contact us at admin@wovenstudio.ai and we will endeavour to respond within 15 business days.

19. General

19.1 Entire Agreement. These Terms, together with our Privacy Policy and any plan-specific terms, constitute the entire agreement between you and Woven regarding the Platform and supersede all prior agreements.

19.2 Severability. If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed deleted to the minimum extent necessary and the remaining provisions shall continue in full force.

19.3 No Waiver. Failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it subsequently.

19.4 Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time, including in connection with a merger, acquisition, or sale of assets.

19.5 Force Majeure. Woven shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including acts of God, governmental actions, internet outages, or the failure of Third-Party AI Services.

19.6 Third-Party Rights. These Terms do not confer any rights on third parties under the Contracts (Rights of Third Parties) Act 1999.

19.7 Notices. Any notices to Woven should be sent to Amersia Limited, 2nd Floor 55 Ludgate Hill, London EC4M 7JW, or by email to admin@wovenstudio.ai. Notices to you will be sent to the email address associated with your account.

20. Contact Us

If you have any questions about these Terms or the Platform, please contact us at admin@wovenstudio.ai.

Amersia Limited (Company Number: 17113593)
2nd Floor 55 Ludgate Hill, London EC4M 7JW